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Refund Disclaimer :
Please ensure that all information provided is accurate and complete. Failure to provide correct information, including but not limited to contact details, payment and banking details, may result in processing delays or the inability to fulfill the request.
Responsibility for Delays: We are not responsible for delays or issues caused by incorrect or incomplete information entered during the process. It is the customer’s responsibility to double-check all details before submission of any request.
Refund Policy: In cases where delays are caused by incorrect customer data, refunds will not be issued for missed deadlines. In cases where refunds were wrongly credited to a financial institution due to incorrect customer data provided by the requestor, we will not be responsible and associated inconvenience caused. We will, however, with best effort, work with you to resolve the issue.
Correction of Data: If you realize that incorrect data was submitted, please contact us immediately. We will not be able to correct the information, but we will aid our best effort to cancel the request, and a resubmission is necessary by the requestor.
Thank you for your understanding.
Your Personal Data which you provide CapitaLand Limited (“CapitaLand”) in this form (“Personal Data”) will be processed, collected, used and disclosed by CapitaLand, as well as, under the instructions of CapitaLand, by its related corporations and affiliates (the “Group”), and authorised agents and authorised service providers of the Group, in compliance with applicable data protection laws and regulations.
Your Personal Data will be processed, collected, used and disclosed by the Group for the purposes of enabling the Group to review, develop, improve, manage the delivery of, and enhance the products and services of the Group, including analysing future customer needs, conducting market research and data analytics, as well as the other purposes notified to you in the CapitaLand Data Protection Policy (the “DPP”) (accessible here) (the “Purposes”).
More information on your rights, the transfer of your Personal Data and our data retention policies is set out in the DPP which you must carefully read. Your consent can be withdrawn at any time by contacting our Data Protection Officers, at the contact details set out in the DPP.
By checking submit, I consent to the processing, collection, use and disclosure of my Personal Data by the Group for the Purposes set out in this form and within the conditions set out in this form and the CapitaLand Data Protection Policy.
